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A performance-based approach for assessing the quality of group buying websites

conference contribution
posted on 06.12.2017, 00:00 by Santoso WibowoSantoso Wibowo, Srimannarayana GrandhiSrimannarayana Grandhi
This paper presents a performance-based approach for assessing the quality performance of group buying websites under uncertainty. To effectively model the subjectiveness and imprecision of the decision making process, linguistic variables approximated by triangular fuzzy numbers are used. An effective algorithm based on the concepts of the absolute area and the degree of deviation of a fuzzy number is developed for generating an overall performance index for every alternative across all criteria. As a result, this would help organizations understand the comparative level of their websites’ quality performance. An example is presented for demonstrating the applicability of the approach in dealing with the quality performance evaluation problem.

History

Parent Title

Proceedings of the 4th IEEE International Conference on Information Science and Technology (ICIST 2014), 26-28 April 2014, Shenzhen, China.

Start Page

71

End Page

74

Number of Pages

4

Start Date

01/01/2014

Finish Date

01/01/2014

ISBN-13

9781479948079

Location

Shenzhen, China

Publisher

IEEE

Place of Publication

Piscataway, NJ

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Learning and Teaching Education Research Centre (LTERC); School of Engineering and Technology (2013- );

Era Eligible

Yes

Name of Conference

International Conference on Information Science and Technology