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Learning management systems and synchronous communication tools: Enablers of online education during COVID-19

The outbreak of the COVID-19 pandemic has led to restrictions on access to face-to-face classes in schools and postsecondary institutions across the globe. As educators seek online means to pursue learning opportunities, learning management systems (LMSs) are becoming increasingly important. LMSs have traditionally relied on asynchronous methods such as email, bulletin boards, and blogs to communicate with students. These tools have also been used to facilitate student assessment, such as the collection of assignments and the delivery of feedback. However, certain types of summative assessments cannot be accomplished online using asynchronous tools. Observations, interviews, and proctored examinations require a more synchronous approach to be considered valid in an online learning environment. Through a reflective lens, this chapter explores the case for incorporating synchronous tools such as video conferencing and live chat into online testing strategies to improve the validity and effectiveness of assessment delivery in a COVID-19 world.

History

Editor

Chan RY; Bista K; Allen RM

Start Page

39

End Page

49

Number of Pages

11

ISBN-13

9781003125921

Publisher

Routledge

Place of Publication

New York, NY

Peer Reviewed

Yes

Open Access

No

Author Research Institute

Centre for Research in Equity and Advancement of Teaching & Education (CREATE)

Era Eligible

Yes

Chapter Number

4

Edition

1st

Number of Chapters

17

Parent Title

Online teaching and learning in higher education during COVID-19: International perspectives and experiences