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E-government in Australia : a usability study of Australian city council websites

The research indicates that e-government in Australia is in its early stages and there is scope for further improvement and growth. The high incidence of web presence indicates that government entities, such as city councils are pursuing cyber strategies. Although the majority of government entities utilise websites to disseminate information to the public, optimal use of ICT in the public sector is ad hoc and in infancy albeit growing rapidly. This chapter provides a concise and holistic understanding of issues that can be encountered when exploiting the Internet and ICT for providing e-government services.

History

Parent Title

E-government success around the world : cases, empirical studies, and practical recommendations.

Start Page

215

End Page

234

Number of Pages

20

ISBN-13

9781466641730

Publisher

IGI Global

Place of Publication

Hershey, PA: USA

Open Access

No

External Author Affiliations

Learning and Teaching Education Research Centre (LTERC); Learning and Teaching Education Research Centre (LTERC);

Era Eligible

Yes

Number of Chapters

17

Usage metrics

Exports