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Digital health innovation enhancing patient experience in medical travel

chapter
posted on 03.09.2021, 03:45 authored by Anita MedhekarAnita Medhekar
Digital health technological innovations are disrupting every sector of the economy, including medical travel/tourism. Global patients as medical tourists are using patient-centric digital health technologies, enhancing patient/medical tourists experience and making it more transparent and engaging with healthcare providers and medical tourists. Digital communication tools such as e-mail, online appointments, smartphones, instant messaging applications, social media tools, user-generated content by online patient communities, tele-medicine, tele-radiology, my-Health records, Skype consultation, WhatsApp, health video, electronic health records, health data analytics tools, and artificial intelligence-enabled health technologies enhance the medical travel decision-making process, reduce cost, improve patient care and transparency of communication, and engage the relationship between the patient and the healthcare provider with positive outcomes, medical tourist experience, and empowerment.

History

Editor

Information Resources Management Association ; Khosrow-Pour M; Clarke S; Jennex ME; Anttiroiko A-V

Start Page

199

End Page

223

Number of Pages

25

ISBN-10

1799880524

ISBN-13

9781799880523

Publisher

IGI Global

Place of Publication

Hershey, PA

Peer Reviewed

Yes

Open Access

No

Author Research Institute

Centre for Regional Economics and Supply Chain (RESC)

Era Eligible

Yes

Chapter Number

11

Edition

1st

Number of Chapters

34

Parent Title

Research anthology on telemedicine efficacy, adoption, and Impact on healthcare delivery