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Digital health innovation enhancing patient experience in medical travel

chapter
posted on 15.07.2020, 00:00 by Anita MedhekarAnita Medhekar
Digital health technological innovations are disrupting every sector of the economy, including medical travel/tourism. Global patients as medical tourists are using patient-centric digital health technologies, enhancing patient/medical tourists experience and making it more transparent and engaging with healthcare providers and medical tourists. Digital communication tools such as e-mail, online appointments, smartphones, instant messaging applications, social media tools, user-generated content by online patient communities, tele-medicine, tele-radiology, my-Health records, Skype consultation, WhatsApp, health video, electronic health records, health data analytics tools, and artificial intelligence-enabled health technologies enhance the medical travel decision-making process, reduce cost, improve patient care and transparency of communication, and engage the relationship between the patient and the healthcare provider with positive outcomes, medical tourist experience, and empowerment.

History

Editor

Sandhu K

Parent Title

Opportunities and challenges in digital healthcare innovation

Start Page

13

End Page

35

Number of Pages

23

ISBN-10

1799832740

ISBN-13

9781799832744

Publisher

IGI Global

Place of Publication

Hershey, PA

Peer Reviewed

Yes

Open Access

No

Era Eligible

Yes

Number of Chapters

12