Cloud effects on organisational performance: A local government perspective

The Cloud technology has been recognized as a potential technology which could be used to gain extra benefits to all levels of organisations including local government. It is also being found that successful adoption and use of the technology could improve the performance of organisation at various levels, but organisational performance also depends on various technical elements. Therefore, to investigate how successful adoption of Cloud technology and its use to gain higher level of performance, an integrated framework has been introduced by incorporating TOE and RBV theoretical frameworks together. Thus, the integrated conceptual framework proposed in this study will assist organisations to identify the key elements which are impacting the use of the Cloud technology. Similarly, the proposed framework will assist organisations to measure how Cloud technology could impact the “Business performance”. This paper also suggested to develop a quantitative survey questionnaire which has all the required components derived from TOE and RBV frameworks. Survey will be distributed among the IT professionals who works in local government organisations across Australia and expected to have minimum of 400 responses to conduct an analysis. Both IBM SPSS and Smart PLS software applications will be used in this study. In addition, two-tier structural equation modelling technique will be used to assess the results. Lastly, the findings of this research study are expected to add a new knowledge to the IS literature and a proposed framework will be a useful guideline for organisation to assess their capabilities in use of Cloud technology.