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Articulating tacit knowledge in multinational e-collaboration on new product designs

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posted on 2017-12-06, 00:00 authored by Kenneth Strang
An e-business new product development (NPD) knowledge articulation model is built from the interdisciplinary empirical and theoretical literature. The model is intended to facilitate a case study of a large multinational mobile communications services/products company (with team members in Europe, Asia and Australia). The NPD teams include subject matter experts that function as a community of practice, electronically collaborating in a virtual context. The knowledge created and shared in the NPD teams involve various unknown levels of tacit and explicit ideas, which are difficult to understand or assess. The goal of the research is to build a tacit knowledge articulation framework and measurement construct that can be used to understand how a successful (or unsuccessful) NPD team operates, in terms of knowledge innovation and productivity. Complex issues and controversies in knowledge management are examined to clarify terminology for future research.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Parent Title

Global business : concepts, methodologies, tools and applications, vol. 4

Start Page

2298

End Page

2330

Number of Pages

33

ISBN-13

9781609605872

Publisher

IGI Global

Place of Publication

USA

Open Access

  • No

External Author Affiliations

Faculty of Arts, Business, Informatics and Education; TBA Research Institute;

Era Eligible

  • Yes

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